Presentation & communication

Communication in business

Do you communicate effectively with everyone at work?

Communication in business

In this training we cover…
♦ The communication process
♦ The key skills in effective verbal business communication
♦ Your communication profile
♦ Differences in communication and how to work effectively with them
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Length: 1 daysmaller-email

High impact presentations

Did you know presenting is in the top 10 fears?

High impact presentations

Do you dislike presenting? Are you required to do it as part of your role?

In this training we cover…
♦ How to build a presentation
♦ Understanding your audience
♦ The skills needed to present with impact
♦ Using various tools in your presentation
♦ Handling challenging situations
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Length: 2 dayssmaller-email

Influencing and persuasion

How can you influence others and get results from people who don’t work for you, or are your more senior?

Influencing & persuasion

In this training we cover…
♦ What is power
♦ Influencing versus manipulation
♦ The principles of influence
♦ Building respect
♦ Your influencing style
♦ Persuasion and communication
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Length: 1 daysmaller-email

Assertiveness

Do you feel at times you’re not as assertive as you’d like to be?

Assertiveness

Do you feel at times you’re not as assertive as you’d like to be? Or have you had feedback your are too direct? Assertiveness is a skill that can be learned and developed.

In this training we cover…
♦ What is assertiveness, aggressive and non-assertive behaviour
♦ Managing unhelpful thinking
♦ What does assertive communication look like
♦ Using assertive techniques
♦ How to manage your emotions and responses to others

Length: 1 daysmaller-email

Negotiation skills

Do you negotiate in your role? Could you do it better?

Negotiation skills

Negotiation skills are used every day in the work environment. It is important that all involved feel they have benefitted.

In this training we cover…
♦ Planning for negotiation
♦ Key negotiation skills
♦ Assertive communication
♦ Persuasion, power & politics in negotiation
♦ Tactics
♦ Successfully managing the process
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Length: 1 daysmaller-email

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“You can have brilliant ideas, but if you can’t get them across, your ideas won’t get you anywhere”.

Lee Iacocca

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Business writing essentials

Want to improve your business writing? Not sure how to write certain documents in a business context?

Business writing essentials

This training is for anyone who wants to improve, check or consolidate their
business writing skills.

In this training we cover…
♦ Keys to clear and effective writing
♦ The writing process
♦ Understand common mistakes in business writing
♦ Identify appropriate language to use
♦ Sentence construction, paragraphs and spelling
♦ Structure of various documents
♦ Writing for the reader
♦ Introduction to the basic principles of graphic use

Length: 2 dayssmaller-email

High impact report writing

Write reports? Not your favourite part of the job? Or simply just want to consolidate your report writing skills?

High impact report writing

In this training we cover…
♦ Structuring a report so it flows
♦ The process of writing a report
♦ How to address the most common mistakes in business writing
♦ Identifying appropriate language to use and correct grammar
♦ Sentence and paragraphs construction
♦ Writing a clear effective executive summary
♦ Writing for the reader
♦ How to write persuasively and what makes up a well thought out argument
♦ How to use graphics powerfully
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Length: 1 daysmaller-email

Writing more effective emails

Do you write emails at work? Want to improve your emails?

Writing more effective emails

In this training we cover…
♦ When email is not the best solution
♦ What are the different elements of email and how to use them appropriately
♦ Structure of the body of the email and how to get to the point quickly
♦ How to begin and end emails professionally
♦ Identify appropriate positive language to use and correct grammar
♦ How to choose the right approach for different readers and email contexts
♦ How to use formatting and graphics in emails
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Length: 4 hourssmaller-email